What's "Grand Beach Hotel" Guest Score and Reviews clients says
The swimming pools area
Most of the staff is great. Great ambiance and decor through resort. Beach access is perfect.
I like the beach acces , pool , food ,evething cleaner
Location, large clean rooms, comfy bed, good staff
Location, swimming pools area, view
Beachfront is great. Hotel looks new inside. Room very comfortable.
The managers weren’t accommodating I asked several staff members to help Me warm up my daughters food and alll said no except the restaurant staff they finally said yes .
The rooms were modern and fresh looking.
Clean and quiet
The location was excellent .
pool side was nice, waiters were nice. Beach was nice. Food at the restaurant was not bad
Look of the hotel and the pool
Great location and the staff is wonderful
Location, rooms size.
Location & vibe.
the equipment inside the room is very poor and old and as well damaged
Extremely friendly and attentive staff. Celebrated my birthday and the staff made it extra special. Thank you!
Great staff Great view Will be back
Absolutely nothing. I was lied to you by the property manager
Great location, amazing beach, and it has a very good restaurant. It is expensive because the area is expensive but overall the service for the cost is justifiable. The bar in the lobby is also nice and you can walk down the beach to other hotel bars and restaurants or to enjoy the view. We really enjoyed the hotel and it was quite luxurious if not among the most luxurious hotels of the area.
It has been our second stay at the hotel. The valet forgot to switch off the car lights when we returned after diner and we had no battery the morning after… They had to use cables to start the car and it took easily over ber an hour before we could get our car back but only to drive home to Boca as we could not switch it off before driving for a while obviously. The manager there, haughty and condescending, parading at the front desk in his linen jacket did not even apologize for the issue. He did not recognize any responsibility in the issue whilst the car now runs and starts perfectly. This guy should definitely not manage anything and it was defenetely our last stay in this hotel!
Unfortunately the hotel is not up to standard. Thé bathrooms are old. The bedrooms are pretending to be new and nice. The service is beneath everything. At 4.30pm our room was still not done. We had a bedroom for 3 and only had 2 towels. The sofa bed was not done but asked for several times. The concierge is also lacking precision and speed. It was an overall disappointment… especially for the price paid!
Yoga on the lawn was amazing
Beautiful ocean view. Great location.
Ocean front room had an amazing view of the beach. Hotel has everything you need for a great stay.Food/beverage prices are very hight - but this is typical of the area.
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